USC Aiken wanted to find a way to define themselves as a separate entity from the University of South Carolina flagship campus (and other competitors) to better engage students and increase enrollment. In a state with a decreasing number of high school graduates, they were experiencing intense enrollment competition. USC Aiken also found that admitted students were not taking timely action on their enrollment steps.
To take on these challenges, USC Aiken launched their fun, spunky, and helpful chatbot, Ace!
Learn more about Ace and the chatbot’s impact at USC Aiken:
- Do students enjoy the chatbot experience? A resounding “Yes!” from students and staff at a South Carolina university
- In Higher Ed, Not All Chatbots Are Created Equal (EdScoop)
- Artificial Intelligence Powers New Tool for USC Aiken Students (Aiken Standard)
- Conversational AI Chatbot Supports Prospective Students at University of South Carolina Aiken (Campus Technology)