A person on their phone

University of South Carolina Aiken

USC Aiken wanted to find a way to define themselves as a separate entity from the University of South Carolina flagship campus (and other competitors) to better engage students and increase enrollment. In a state with a decreasing number of high school graduates, they were experiencing intense enrollment competition. USC Aiken also found that admitted students were not taking timely action on their enrollment steps.

To take on these challenges, USC Aiken launched their fun, spunky, and helpful chatbot, Ace!

Learn more about Ace and the chatbot’s impact at USC Aiken:

University of South Carolina, Aiken logo

University of South Carolina Aiken

Type of institution
Regional Public University
Location
Aiken, South Carolina
Student population
3,548 undergraduates

More success snapshots

Get a glimpse into our engagement platform in action with these quick partner success stories.

  • 70% Enrollment increase in the Fall 2020 freshman class, a record-breaker for VSU
  • 12,300 Total students enrolled for fall 2020 is Valdosta State University's largest enrollment level in eight years
  • 9% Increase in retention over the past two years, bringing it to 74% in 2020
  • 85% Increase in orientation registration
  • 1,000 More students enrolled in 2020 freshman class than 2019
  • 2% Increase in Fall 2019 Yield
  • 30% First-generation students in Fall 12019 incoming class
  • 41 States represented in Fall 2019 incoming class
  • 2x Increase in campus program sign-ups
  • 72 Housing forms submitted within 72 hours after sending a nudge

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Sign up for your personalized demo to find out how Mainstay makes it easy to spark conversations with your employees and guide them toward positive results.

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Mainstay’s behaviorally intelligent chatbots make it easy to engage with employees on the channels they prefer to use:

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Get a guided tour of Mainstay’s Engagement Platform

Mainstay’s Engagement Platform uses Behavioral Intelligence to help schools and businesses build meaningful relationships, optimize insights, and drive action.

Sign up for your personalized demo to find out how Mainstay makes it easy to spark conversations with your students or employees and guide them toward positive results.

Channels

Instant support — anytime, anywhere

Mainstay’s behaviorally intelligent chatbots make it easy to engage with students and employees on the channels they prefer to use:

SMS text messaging

Live chat

Web chat

Social media

Let's talk