- 70% of student holds resolved with AI
- 300 holds resolved in 24 hours
- 1 Communication Specialist: Zoe
Spotlight on success
Inspiring growth through collaboration
Explore how Mainstay’s Engagement Platform helps our partners drive positive outcomes and long-term success for students and employees.
Case studies
These in-depth case studies examine the ways we help our partners enhance communication, inspire action, and transform insights into positive outcomes
- 41% increase in student responses
- 787 new students enrolled
- 5% increase in headcount in 2023
- 8% increase in credit hour production in 2023
- 40% graduation rate in 2023
- 66% retention rates in 2023
- 120 staff hours saved between January and May 2023
- 1,304 student questions answered after hours
Success snapshots
These quick overviews highlight outcomes our partners achieve with the Mainstay Engagement Platform.
- 70% Enrollment increase in the Fall 2020 freshman class, a record-breaker for VSU
- 12,300 Total students enrolled for fall 2020 is Valdosta State University's largest enrollment level in eight years
- 9% Increase in retention over the past two years, bringing it to 74% in 2020
- 85% Increase in orientation registration
- 1,000 More students enrolled in 2020 freshman class than 2019
- 2% Increase in Fall 2019 Yield
- 30% First-generation students in Fall 2019 incoming class
- 41 States represented in Fall 2019 incoming class
- 2x Increase in campus program sign-ups
- 72 Housing forms submitted within 72 hours after sending a nudge
- 21.4% survey response rate
Testimonials
What our partners say about Mainstay
“Having something available 24/7 to answer student questions and get them information is an amazing addition. We are really excited about growing and continuing to serve students in new ways.”
Molly Bewley
Dallas College
"I never imagined I'd be managing a chatbot and communicating directly with students in this manner. It's such a unique tool and way to engage with students. I highly recommend it!”
Cara L. Deschermeier
Saginaw Valley State University
“We’ve had a lot of platforms over the years, and every one says they’re the silver bullet to every need we’ve ever had — and they never are...except this one."
Sue Maxam
Pace University
Mainstay partners with hundreds of colleges and businesses to power meaningful engagement
