Customer Stories

Success Snapshots

Inspiring growth through collaboration

Explore how Mainstay’s Engagement Platform helps our partners drive positive outcomes and long-term success for students and employees.

  • 26,000+ Students reached from December 2018 to January 2021
  • 90% Student opt-in rate
  • 40% Of students are actively engaged with the bot
  • 16,000 Messages from students sent to the bot from December 2018 to January 2021
  • 630+ Hours of staff time saved
  • 80% Of messages handled automatically by the bot
  • 2x Increase in virtual recruiting meetings for prospective students
  • 70% Enrollment increase in the Fall 2020 freshman class, a record-breaker for VSU
  • 12,300 Total students enrolled for fall 2020 is Valdosta State University's largest enrollment level in eight years
  • 9% Increase in retention over the past two years, bringing it to 74% in 2020
  • 85% Increase in orientation registration
  • 1,000 More students enrolled in 2020 freshman class than 2019
  • 2% Increase in Fall 2019 Yield
  • 30% First-generation students in Fall 12019 incoming class
  • 41 States represented in Fall 2019 incoming class
  • 2x Increase in campus program sign-ups
  • 72 Housing forms submitted within 72 hours after sending a nudge