Part of a consortium of six California State Universities, CPP launched their bot with freshmen and transfer students to support their transition to campus, completion of crucial logistics, and to encourage engagement with community activities. They also hoped to increase staff effectiveness and to create space for more personalized attention.
- 70% Enrollment increase in the Fall 2020 freshman class, a record-breaker for VSU
- 12,300 Total students enrolled for fall 2020 is Valdosta State University's largest enrollment level in eight years
- 9% Increase in retention over the past two years, bringing it to 74% in 2020
- 85% Increase in orientation registration
- 1,000 More students enrolled in 2020 freshman class than 2019