The 4 Characteristics of Great Coaching

4 Characteristics of Great Coaching
Jason Fife

April 26, 2024

In the world of Student Success, coaching isn’t just about delivering information—it’s about forging strong, supportive relationships that inspire growth and personal achievement. 

At Mainstay, we’ve distilled the essence of effective coaching into four key characteristics:

  1. Empathy
  2. Curiosity
  3. Collaboration
  4. Meaningful Milestones

Grounded in our SPARK Engagement Framework and supported by cutting-edge research in behavioral economics, mindset science, emotional intelligence, and cultural relevance, these elements are vital in crafting interactions that motivate and inspire students to take action.

1. Empathy
Understanding the Student's World

Empathy in coaching involves understanding and sharing the feelings of another. It focuses on genuinely comprehending the student’s perspective and emotional state.

Why it Matters

Empathy builds trust and opens lines of communication. It helps students feel valued and understood, which can significantly enhance their motivation and engagement in learning environments.

The science behind it

Research, such as that highlighted by the American Psychological Association, shows that empathetic teaching approaches lead to higher satisfaction and better educational outcomes. Empathy activates neural pathways associated with social bonding and positive interactions, enhancing the overall educational experience.

2. Curiosity
The Heart of Lifelong Learning

Curiosity in coaching is the drive to learn more about the students and encourage them to explore their interests and questions. It involves maintaining a keen interest in the educational journey and the various topics that pique student interest.

Why it matters

Curiosity fosters a love for learning and encourages students to seek knowledge actively. It transforms the learning process from a chore to an intriguing quest for understanding, keeping students engaged.

The science behind it

George Loewenstein’s ‘psychology of curiosity‘ theory asserts that curiosity creates a knowledge gap, a cognitive state where individuals feel a deprivation that compels them to acquire the missing information, thus motivating learning and exploration.

3. Collaboration
The Power of Partnership

Collaboration in coaching means working together with students to achieve educational goals. It views the relationship as a partnership where both parties contribute actively to the learning process.

Why it matters

Collaboration empowers students by making them active participants in their education. It democratizes the learning process, giving students a voice and making their contributions valued.

The science behind it

Social learning theories, particularly those proposed by Albert Bandura, suggest that people learn from one another, via observation, imitation, and modeling. This indicates that collaborative environments significantly enhance the learning process by leveraging these social dynamics.amcorper mattis, pulvinar dapibus leo.

4. Meaningful Milestones
Navigating the Path to Success

Meaningful milestones in coaching are clear, well-defined goals set throughout the educational journey that provide students with targets to aim for and achieve.

Why it matters

Milestones give students a sense of direction and accomplishment. Setting and achieving goals help maintain motivation and can significantly enhance students’ persistence and resilience in their studies.

The science behind it

Goal-setting theory, developed by Edwin Locke and Gary Latham, posits that specific and challenging goals lead to higher levels of performance. This theory supports the use of milestones in education, as they help to clarify expectations and provide motivation through achievable challenges.

Next Steps for Transformative Coaching

At Mainstay, the SPARK Engagement Framework embodies our commitment to enhancing educational experiences through effective coaching. By weaving the science of coaching into every interaction, our technology not only supports student success but also enriches students’ personal growth.

We encourage educators and institutions to consider how integrating these four key characteristics—Empathy, Curiosity, Collaboration, and Meaningful Milestones—can elevate their student success strategies. If you’re seeking to develop a more impactful approach to student engagement, we’re here to partner with you in crafting a tailored strategy that leverages these proven principles. Together, we can transform educational experiences to foster success and satisfaction.

New call-to-action

Share on social

Facebook
Twitter
LinkedIn

Subscribe for free

Sign up to receive Mainstay's latest insights on engagement trends and Behavioral Intelligence — right in your inbox.

Book a call with us:

Get a guided tour of Mainstay’s Engagement Platform

Mainstay’s Engagement Platform uses Behavioral Intelligence to help businesses build meaningful relationships, optimize insights, and drive action.

Sign up for your personalized demo to find out how Mainstay makes it easy to spark conversations with your employees and guide them toward positive results.

Channels

Instant support — anytime, anywhere

Mainstay’s behaviorally intelligent chatbots make it easy to engage with employees on the channels they prefer to use:

SMS text messaging
Live chat
Web chat
Social media

Let's talk

Get a guided tour of Mainstay’s Engagement Platform

Mainstay’s Engagement Platform uses Behavioral Intelligence to help schools and businesses build meaningful relationships, optimize insights, and drive action.

Sign up for your personalized demo to find out how Mainstay makes it easy to spark conversations with your students or employees and guide them toward positive results.

Channels

Instant support — anytime, anywhere

Mainstay’s behaviorally intelligent chatbots make it easy to engage with students and employees on the channels they prefer to use:

SMS text messaging
Live chat
Web chat
Social media

Let's talk