Close the opportunity gap with smarter engagement

The world’s only empathetic chatbot independently proven to drive outcomes and save administrators time.

Our superpower

Behavioral Intelligence

Providing an accurate answer is just the beginning. To truly spark engagement, it’s critical to deliver the best response.
Mainstay’s Engagement Platform and behaviorally intelligent chatbots combine the power of intelligence, empathy, and contextual relevance to help people take the next step toward a more fulfilling life — one conversation at a time.
A person looking at their phone

The Mainstay Engagement Platform​

More than just a chatbot


Activate engagement through SMS text messaging, web chat, and social media with chatbots.


Deliver interactive messages in ways that are proven to drive positive outcomes.


Transform one-on-one conversations into actionable insights.


Drive deeper engagement through meaningful conversations at scale.

How it works

Inspire the entire journey



Capture people’s interest and attention, right from the start.



Guide people through the crucial early stages.



Use interactive nudges to drive ongoing engagement and action.



Encourage people as they move through every stage of their journey.



Give people the tools and support they need for long-term success.

For colleges and businesses

Connect with 24/7 messaging at scale


Instant, always-on support

Your chatbot answers 85% of messages in 2 seconds or less, providing support and guidance when people need it most.


Proactive when you need to be

Send messaging campaigns and deliver messages and surveys that nudge people toward success.


Meaningful one-on-one interactions

Automate your engagement at-scale to give your team more time for complex challenges.

Proven success for students and employees

Mainstay delivers measurable results, backed by randomized controlled trials (RCTs), partnerships with behavioral science research organizations, and continual customer feedback.

people reached, and counting
timely, relevant messages sent
9 RCTs
that prove effectiveness
Case studies

Behavioral Intelligence in action

  • 3% increase in conversions
  • 187 student re-enrolled after engaging with Gwen
  • 70 students completed courses or re-enrolled in the spring
  • 61 students went on to complete their degrees
  • 6,219 record-breaking number of degree completions that year

About Mainstay

At Mainstay, we believe one conversation can spark a brighter future. Our Engagement Platform makes it easy for colleges and businesses to start and measure conversations that drive action at scale. From our rigorous research methods to our Behavioral Intelligence approach — everything we do is designed to help people take the next step toward achieving their goals.