Why Using a Proven Student Engagement Maturity Model Matters When implemented thoughtfully, behavioral intelligence can be a critical component to a higher education institution’s student engagement strategy. If you’re ready to take your communications to the next level, following a framework is the key. Using a proven model is the most efficient way to mature […]

Download Case Study The Background Enterprise Ecomm Retailer is a world–renowned, online-only home goods retailer with over 25 million active customers. A global brand, they aim to create that feeling of home for everyone, everywhere. Catering to a global audience through an online-only storefront, Enterprise Ecomm Retailer has crafted its own space in the industry — […]

The 2025–26 FAFSA will be released on December 1, 2024, continuing the trend of delayed releases. Learn how institutions can effectively support students with this transition

Delve into the heart of FAFSA application issues faced by students from mixed–status families—a pressing issue that has led to a concerning decrease in submissions and the urgent need for significant system enhancements.

Facebook has doubled down on its messaging capabilities, and schools should be paying close attention. According to Mary Meeker’s 2016 Internet Trends Report, there are more than 900 million active monthly users, making Facebook Messenger the second most popular messaging app behind WhatsApp (which has 1 billion users). Furthermore, smartphone users access Facebook an average of […]

Gen Z has grown up with texting and instant messaging at the core of their social interactions. Today’s students use digital platforms for almost everything: They pay each other back with Venmo instead of cash; they order takeout via UberEats without talking to anyone on the phone; they even get prescribed medication online from Nurx […]

Valdosta State University is committed to creating meaningful and personal connections with each and every student, even during a pandemic. Ryan Hogan, Director of Admissions, realized there was a pressing need to frequently communicate with students and give them relevant and timely updates during times of uncertainty. In addition, Ryan’s team had ambitious goals to […]

Gen Z expectations have colleges evolving their student engagement strategies to emphasize on-demand, conversational experiences. These five strategies, leveraging AI and targeted nudges, will help colleges scale personalized support, boost staff efficiency, and drive enrollment outcomes.

As hiring and retaining frontline workers becomes more difficult, smarter employee engagement tools can help reduce churn, increase staffing rates, and improve employee retention.