Northwest regional insights report

See what students asked chatbots in the Northwest Region during COVID-19. 

Mainstay is harnessing the power of AI to engage with over 173,000 students through nudges and interactive campaigns that provide information about college.

Who’s Oli?
Oli is a chatbot serving first generation and low-income students that use the Common App. Oli answers all sorts of questions — from financial aid to housing to academic tips. Oli forwards more specific questions that require person-to-person interaction to a counselor from College Advising Corps.

This report is the result of our “College and Emotions Check In” campaign, sent to 2,294 Northwestern-state students.

Get detailed student feedback on:

  • Plans for attending college (or not)
  • Sentiment about returning to college
  • Specific feedback on different approaches to taking classes: online-only, hybrid, or in-person models
  • Reasons for not attending college
  • Which topics are most important to students, with detailed questions

Download now

Northwest region insights report

Download now

Additional resources

Get a guided tour of Mainstay’s Engagement Platform

Mainstay’s Engagement Platform uses Behavioral Intelligence to help businesses build meaningful relationships, optimize insights, and drive action.

Sign up for your personalized demo to find out how Mainstay makes it easy to spark conversations with your employees and guide them toward positive results.

Channels

Instant support — anytime, anywhere

Mainstay’s behaviorally intelligent chatbots make it easy to engage with employees on the channels they prefer to use:

SMS text messaging

Live chat

Web chat

Social media

Let's talk

Get a guided tour of Mainstay’s Engagement Platform

Mainstay’s Engagement Platform uses Behavioral Intelligence to help schools and businesses build meaningful relationships, optimize insights, and drive action.

Sign up for your personalized demo to find out how Mainstay makes it easy to spark conversations with your students or employees and guide them toward positive results.

Channels

Instant support — anytime, anywhere

Mainstay’s behaviorally intelligent chatbots make it easy to engage with students and employees on the channels they prefer to use:

SMS text messaging

Live chat

Web chat

Social media

Let's talk