This spring, the University of Tulsa’s Student Success team didn’t just meet their advising and enrollment goals — they hit them weeks early. With 92% of students advised before the regular enrollment period ended, and 90% enrolled ahead of finals, they created rare breathing room during a notoriously busy time.
“We’ve hit these goals before — but not this early. Goldie helped us create space to support students in deeper, more intentional ways.”
– Christina Carter, Executive Director of the Student Success Team
That acceleration didn’t happen by accident. Tulsa credits their AI Teammate, Goldie, for helping streamline outreach and reduce communication bottlenecks. By delivering timely nudges, reminders, and even fun, personalized messages featuring their golden retriever mascot, Goldie helped engage students who might have otherwise fallen through the cracks.
The result? Fewer last-minute scrambles. More proactive conversations. And a team freed up to focus on students facing complex challenges — from academic probation to emotional distress.
“It’s not just about automation — it’s about creating margin. Goldie allowed us to be present where it mattered most.”
– Christina Carter
Now, University of Tulsa is expanding its vision. With plans to integrate Mainstay with Starfish, enhance the AI’s knowledge base, and use AI for early-alert interventions, the team is doubling down on what worked: leading with people, and scaling with tech.
