Spark engagement with a single text
Provide two-way texting with an AI Coach
Today’s learners expect information that’s personalized, easily accessible, and instantaneous. Engage them on the channel they prefer to use — text messaging.
Texting helps build relationships
SMS texting consistently outperforms other methods of communication — with 90% of people reading every text they receive within just 3 minutes. When you need to capture a learner’s attention right now, Mainstay’s behaviorally intelligent text chatbots have you covered.
Personal connections through text
Instant, two-way conversational texting helps you to support learners with information, answers and resources fast. Mainstay’s AI Success Coach understands and interprets questions in natural language, allowing people to text to their AI companion just like they would talk to another person.
The responses your AI coach delivers can be highly personalized based on individual profiles. These empathetic and timely responses are proven to drive action and engagement across a wide range of topics.
Encouraging, timely reminders
Two-way text messaging from Mainstay makes it easy to anticipate people’s needs — even before they ask for help. Send empathetic nudges, timely surveys, and friendly reminders to increase engagement and drive positive learner outcomes.
Hi Chris, I hope you’re enjoying your Winter Break! ⛄️ Just checking, are you planning on returning to WSU this spring? Please reply YES or NO.
Yes
That’s awesome to hear! I hope you’re as excited for this spring semester as I am.
Remember, I’m here 24/7 if you have any questions or just want to chat!
Deliver the best response
Texting is an effective and reliable way to provide accurate answers. Mainstay goes a step further to ensure your learners also receive the best response. We do this by using aggregate data about motivation, intent, and sentiment to build deep and meaningful insights you can put into action with every text and campaign you send.
Conversations powered by the Science of Coaching
Your AI Success Coach proactively guides learners and reactively answers their most frequently asked questions via text message. From day one, your learners will benefit from Mainstay’s conversational guidance, based on the science of coaching. Every conversation drives insights for driving more personalized guidance.
Learn more with us
Examine these helpful resources about engagement strategy, student and employee impact, and Behavioral Intelligence trends.
