Building on Our Learning & Partnerships for Scale

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The Hybrid Advising Co-op, facilitated by Shift, is a collaborative initiative aimed at exploring and implementing hybrid advising models that blend human and AI-driven interactions to enhance student support. The Co-op includes leading organizations such as Bottom Line, OneGoal, KIPP Public Schools, Let’s Get Ready, and College Advising Corps.

In our concluding episode, revisit design choices and data and content requirements when combining AI chatbots with human advisors to support more students. Panelists discuss challenges and opportunities in keeping pace with evolving technology and scaling initiatives from small pilots to large cohorts.

Gain insightful perspectives to better understand the different considerations of combining AI chatbot technology with human advisors in a way that can grow and evolve successfully.

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Hear from:

  • Laura Brennan
    Assistant Commissioner for College and Career Advising at the Texas Higher Education Coordinating Board
    Leads initiatives like My Texas Future and Texas OnCourse.

  • Lindsey Fifield
    Senior Program Advisor at the National Institute for Student Success
    Previously Director for Student Success Engagement at Georgia State University, where she helped scale GSU’s chatbot “Pounce.”

  • Cary Claiborne
    Chief Program Officer at College Advising Corps
    Oversees partnership strategy for all university and funding partners in CAC’s national network.

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Sign up for your personalized demo to find out how Mainstay makes it easy to spark conversations with your employees and guide them toward positive results.

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Mainstay’s behaviorally intelligent chatbots make it easy to engage with employees on the channels they prefer to use:

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Get a guided tour of Mainstay’s Engagement Platform

Mainstay’s Engagement Platform uses Behavioral Intelligence to help schools and businesses build meaningful relationships, optimize insights, and drive action.

Sign up for your personalized demo to find out how Mainstay makes it easy to spark conversations with your students or employees and guide them toward positive results.

Channels

Instant support — anytime, anywhere

Mainstay’s behaviorally intelligent chatbots make it easy to engage with students and employees on the channels they prefer to use:

SMS text messaging
Live chat
Web chat
Social media

Let's talk