6 videos to help your students manage the cost of college

[…] their higher education experience. It’s not surprising that 86% of students find paying for college stressful. You can make it less daunting by helping students navigate this complicated process. Doing so can also open the door to building deeper student engagement before your students even arrive on campus.  Mainstay recently partnered with the national […]

4 academic success videos you should text to your students

[…] 98% of mobile phone owners read every text they receive, and 90% read their texts within just three minutes. Texting also elicits 4 times the response rate compared to any other communication method.  Mainstay’s quick videos are packed with personality — and they give students actionable advice in a format that meets their expectations […]

4 college prep videos to text your incoming freshmen

[…] them through important college prep tasks. If you regularly message your students, you already know the benefits of SMS texting: Texting elicits 4 times the response rate compared to any other communication method, because 98% of mobile phone owners read every text they receive — and 90% read their texts within just three minutes.   […]

Privacy Policy

[…] how to comply with DNT, and how to create a common approach to responding to DNT. To find out more about “Do Not Track”, please visit http:// www.allaboutdnt.com. 5. MOBILE USE. If you access the Services through a mobile device, it may be possible for you to transmit your mobile Device Identifier, your mobile […]
AI student success coaching

Full Stop: Periods in Chatbot Conversations

[…] just be the key to more meaningful, and engaging conversations with students. Tiny Marks, Big Impact In the realm of texting, where conversations unfold without the non-verbal cues of face-to-face interactions, every element—from emojis to punctuation—plays a pivotal role in conveying emotion and intent. In 2015, Dr. Celia Klin, a psychology professor at Binghamton […]
Can punctuation in text messages impact engagement rates?

Mainstay TERMS OF SERVICE

[…] procedures, including the AAA’s Consumer Arbitration Rules (collectively, the “AAA Rules”), as modified by this Arbitration Agreement.  For information on the AAA, please visit its website, http:// www.adr.org.  Information about the AAA Rules and fees for consumer disputes can be found at the AAA’s consumer arbitration page, http://www.adr.org/consumer_arbitration.  If there is any inconsistency between […]

CSU Symposium: Conversational AI and student success

[…] behavior and make it easier for students to get help than avoid it.” Meet Them Where They Are: “It’s simple, it’s just texting.” One of the most compelling soundbites from the panel came from Elizabeth Adams, AVP of Undergraduate Studies at CSU-Northridge. She talked about how email is ‘the official communication channel’ of CSU-Northridge […]
Students Texting

Chatbot Privacy Policy

[…] on the Services, including the pages viewed and the actions Users take when visiting the Services. For more information on how Google uses this data, go to www.google.com/policies/privacy/partners/. Please note that your browser setting may allow you to automatically transmit a “Do Not Track” (DNT) signal to websites and online service you visit. DNT […]
AI student success coaching

Back-to-School Excitement, New Ventures and Big Dreams

[…] just that part I’m talkin’ about. Dream with us. The new year is upon us, and we can’t wait to see what this season will bring. https:// www.youtube.com/watch?v=vhe3vb0z7mY  P.S. If you’re headed to NACAC in Columbus, stop by Booth 240 to say hey, and join us in a game of Frogger at 16-Bit Bar+Arcade […]
canyon

The Rise of Artificial Intelligence (AI) and Big Data in Enrollment Management

How can I do more with what I have? Enrollment managers are looking at artificial intelligence (AI) and big data as an answer to that common question.
higher ed communications

A video to get your HBCU students excited about homecoming

[…] HBCUs share their enthusiasm for their alma maters and explain why homecoming is a special time for prospective students to visit and learn more about HBCUs. https:// www.youtube.com/watch?v=tZiwcR33H1k Start conversations with prospective HBCU students  When you partner with Mainstay, you can use video and text messaging to support students at your HBCU in a […]

Firefly AI

[…] also add trusted online resources as additional Knowledge Sources. We recommend starting with the main pages from your institution’s website — just enter the base URL (e.g. www.mainstay.com) and your bot will find the rest. You can remove any pages that aren’t regularly updated, or whose content is irrelevant to your bot. Tip: Want […]

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Get a guided tour of Mainstay’s Engagement Platform

Mainstay’s Engagement Platform uses Behavioral Intelligence to help businesses build meaningful relationships, optimize insights, and drive action.

Sign up for your personalized demo to find out how Mainstay makes it easy to spark conversations with your employees and guide them toward positive results.

Channels

Instant support — anytime, anywhere

Mainstay’s behaviorally intelligent chatbots make it easy to engage with employees on the channels they prefer to use:

SMS text messaging
Live chat
Web chat
Social media

Let's talk

Get a guided tour of Mainstay’s Engagement Platform

Mainstay’s Engagement Platform uses Behavioral Intelligence to help schools and businesses build meaningful relationships, optimize insights, and drive action.

Sign up for your personalized demo to find out how Mainstay makes it easy to spark conversations with your students or employees and guide them toward positive results.

Channels

Instant support — anytime, anywhere

Mainstay’s behaviorally intelligent chatbots make it easy to engage with students and employees on the channels they prefer to use:

SMS text messaging
Live chat
Web chat
Social media

Let's talk