So, you think you need a chatbot?

A Guide to Navigating AI in Higher Education

The success of institutions like Georgia State has put AI-powered chatbots on the map as a tool to increase enrollment and retention, and to drive student success. But successfully implementing a chatbot takes more than just “going shopping” — it’s a fundamentally different way to communicate with a new generation of students, and it requires thorough research and understanding to be successful.

This guide to buying a higher ed chatbot will help you know what questions to ask, what features to consider, and what really matters when selecting a vendor (partner).

“We have more of a sense of what our students are thinking about in their day-to-day experience.”

Amy Smith, AVP of Enrollment Management, Georgia Southern University

In this guide for institutional leaders, you will:

  • Learn what it takes to strategically implement AI for student success,
  • Find out if you’re an enthusiast, a pragmatist, or a strategist (or somewhere in between), and
  • Examine case studies from institutions that have seen significant impact by using chatbots in ways that are best for their students.

Get the guide

Chatbot Buying Guide AdmitHub

Get the guide

Additional resources

Get a guided tour of Mainstay’s Engagement Platform

Mainstay’s Engagement Platform uses Behavioral Intelligence to help businesses build meaningful relationships, optimize insights, and drive action.

Sign up for your personalized demo to find out how Mainstay makes it easy to spark conversations with your employees and guide them toward positive results.

Channels

Instant support — anytime, anywhere

Mainstay’s behaviorally intelligent chatbots make it easy to engage with employees on the channels they prefer to use:

SMS text messaging

Live chat

Web chat

Social media

Let's talk

Get a guided tour of Mainstay’s Engagement Platform

Mainstay’s Engagement Platform uses Behavioral Intelligence to help schools and businesses build meaningful relationships, optimize insights, and drive action.

Sign up for your personalized demo to find out how Mainstay makes it easy to spark conversations with your students or employees and guide them toward positive results.

Channels

Instant support — anytime, anywhere

Mainstay’s behaviorally intelligent chatbots make it easy to engage with students and employees on the channels they prefer to use:

SMS text messaging

Live chat

Web chat

Social media

Let's talk