Help students overcome barriers to success

Support the journey

Mainstay’s behaviorally intelligent chatbots are proven to drive student success. Along with our college access partners, we’ve helped more than 600k students navigate college applications, scholarships, selection decisions, and financial aid.

College selection

Finding the right fit

Mainstay empowers you to support students throughout their college selection process and beyond. Our behaviorally intelligent chatbots provide students with the best response 24/7 — from accurate answers to their questions to instant access to college essay writing assistance, SAT and ACT tutoring, and more. 

Mainstay can also help you guide students through the financial aspects of college selection. Nudge them with timely reminders to complete financial aid forms, apply for scholarships, or explore payment plan options for their college of choice — so they never miss a deadline.

Beat summer melt

Keep students on track to enroll

Mainstay’s behaviorally intelligent chatbots make it easy to engage students — both proactively and responsively — with conversations that are proven to reduce summer melt.

Have the most important conversations at the right time

Provide timely information about enrollment deadlines and housing options

Connect students with the right staff member when they need more support

Empathetically nudge students to complete important tasks — like submitting financial aid documentation

Be there to answer students’ questions around the clock

Persistence and retention

Support for the entire journey

Keep students engaged and invested throughout their higher education journey by providing guidance that improves their overall experience and helps them stay enrolled.

Mainstay gives you access to valuable insights into students’ shifting challenges, so you can identify trends and important opportunities for support. As a result, you’ll be able to anticipate and proactively provide the timely encouragement and guidance students need to continue pursuing their goals.

The best response — 24/7

Be there when students need support

37% of the questions that our bots receive come outside of standard business hours. With Mainstay, your chatbot will always be ready to
provide the best response to students’ questions in 2 seconds or less —
day or night.

students reached through college access partnerships
messages sent through our partnership with the Common App
of Common App students actively engaged with the chatbot
Text messaging

Connect with Gen Z on their terms

The power of texting cannot be overstated. Today’s students only read 20% of the emails they receive, yet 97% of them read all of their texts — and 90% read every text message within just 3 minutes.

Students also respond to text messages four times more frequently than email. Mainstay enables you to personalize text messages to students’ needs and deliver them at the right time — making your conversations even more impactful.

Empower your team

Boost engagement and efficiency

Give your counselors the time they need to focus on the complex,
one-on-one student interactions they excel at. To date, we’ve helped college access networks support more than 600k students throughout their higher education journeys. In addition to guiding those students toward long-term success, we’ve saved college access counselors 17,618 hours.

Michigan College Access Network logo
OneGoal logo
Get Schooled logo
Bottom Line logo
Washington Student Achievement Council logo

Customized solutions for powerful engagement

Mainstay makes it easy to personalize your plan with everything you need — and nothing you don’t.

Related resources

Learn more with us

Examine these helpful resources about engagement strategy, student and employee impact, and Behavioral Intelligence trends.