Help students overcome barriers to success
Support the journey
Mainstay’s behaviorally intelligent chatbots are proven to drive student success. Along with our college access partners, we’ve helped more than 600k students navigate college applications, scholarships, selection decisions, and financial aid.
Finding the right fit
Mainstay empowers you to support students throughout their college selection process and beyond. Our behaviorally intelligent chatbots provide students with the best response 24/7 — from accurate answers to their questions to instant access to college essay writing assistance, SAT and ACT tutoring, and more.
Mainstay can also help you guide students through the financial aspects of college selection. Nudge them with timely reminders to complete financial aid forms, apply for scholarships, or explore payment plan options for their college of choice — so they never miss a deadline.
Beat summer melt
Keep students on track to enroll
Mainstay’s behaviorally intelligent chatbots make it easy to engage students — both proactively and responsively — with conversations that are proven to reduce summer melt.
Have the most important conversations at the right time
Provide timely information about enrollment deadlines and housing options
Connect students with the right staff member when they need more support
Empathetically nudge students to complete important tasks — like submitting financial aid documentation
Be there to answer students’ questions around the clock
Persistence and retention
Support for the entire journey
Keep students engaged and invested throughout their higher education journey by providing guidance that improves their overall experience and helps them stay enrolled.
Mainstay gives you access to valuable insights into students’ shifting challenges, so you can identify trends and important opportunities for support. As a result, you’ll be able to anticipate and proactively provide the timely encouragement and guidance students need to continue pursuing their goals.
The best response — 24/7
Be there when students need support
37% of the questions that our bots receive come outside of standard business hours. With Mainstay, your chatbot will always be ready to
provide the best response to students’ questions in 2 seconds or less —
day or night.
Connect with Gen Z on their terms
The power of texting cannot be overstated. Today’s students only read 20% of the emails they receive, yet 97% of them read all of their texts — and 90% read every text message within just 3 minutes.
Students also respond to text messages four times more frequently than email. Mainstay enables you to personalize text messages to students’ needs and deliver them at the right time — making your conversations even more impactful.
Empower your team
Boost engagement and efficiency
Give your counselors the time they need to focus on the complex,
one-on-one student interactions they excel at. To date, we’ve helped college access networks support more than 600k students throughout their higher education journeys. In addition to guiding those students toward long-term success, we’ve saved college access counselors 17,618 hours.
Customized solutions for powerful engagement
Mainstay makes it easy to personalize your plan with everything you need — and nothing you don’t.
Learn more with us
Examine these helpful resources about engagement strategy, student and employee impact, and Behavioral Intelligence trends.