Your students are speaking — listen at scale

SMS Pulse Checks that drive engagement

Pulse Checks take the guesswork out of student sentiment, connecting higher ed leaders with immediate, actionable insights and more meaningful engagements.

A person reading a book

Faster, more abundant insights

Gone are the days of relying on a single annual survey to gather insights. Mainstay’s Pulse Checks are sent over SMS, generating high response rates over a medium that students prefer. 

With less time spent administering long, infrequent surveys that yield insights once per year, higher ed leaders can focus on the issues that are most important to students right now. 

By collecting student input over SMS, Pulse Checks yield higher response rates in a fraction of the time. And by leveraging a behaviorally intelligent chatbot, you’ll gather insights in a way that sparks an ongoing conversation with your students.


Generate insights into 3 key factors

At Mainstay, we’re laser-focused on driving better outcomes for students. It’s why we work with research partners like the Yale Center for Emotional Intelligence and the National Institute for Student Success.

Pulse Checks are designed to deliver insights into 3 areas shown to drive success: student sense of belonging, self-efficacy, and engagement.

Each Pulse Check yields an opportunity to take timely, relevant action, and let students know their voices are heard. And together, Pulse Checks provide the recipe for more meaningful, ongoing conversations with student populations.


Student engagement, simplified

Defining student engagement is challenging enough, so it’s no surprise that measuring it can pose a difficult task for educators. Pulse Checks simplify the process with 12 ready-made check-ins built to uncover insights shown to make a difference.

Each check-in balances relevance and specificity, keeping both the academic calendar and different audiences in mind. In the summer, you might send one check-in to graduating students, another to incoming freshmen, and another version to returning students. 

The result is an ongoing conversation that resonates with students and uncovers insight into what matters most right now.

Keep the conversation going

Engagement is a two-way street

Think of Pulse Checks as the start of each conversation. Each check-in is designed to gather the right data, and outlines a cadence that coordinates with the student journey to maximize responses. 

But the conversation doesn’t end there.

You’ll have the tools to follow-up with students after each check-in, to let them know what you learned, and what you plan to do about it. And because Mainstay enables administrators to create custom audiences based on students’ responses, you can even deliver timely interventions to those who need it most.

lead by listening

Create a thriving community

Encourage students to join the conversation and create a thriving community, where higher ed leaders listen and respond throughout the student journey. At the core of it all is a very simple concept: after asking for student input, it’s important to respond.

Ultimately this creates a cycle wherein leaders routinely seek student input to gather actionable insights, and respond to validate the voices within their community. Providing feedback powers the cycle that drives deeper, more meaningful connections, yielding better outcomes for leaders and learners alike.

Customized solutions for powerful engagement

Mainstay makes it easy to personalize your plan with everything you need — and nothing you don’t.

Related resources

Learn more with us

Examine these helpful resources about engagement strategy, student and employee impact, and Behavioral Intelligence trends.